Company-wide Goals and Tracking

I’ve been spending a great deal of time lately working on company-wide goals. It is important to keep them simple and memorable. For us, our goals are based on the following items: Customer renewal rate – this reflects how well we’re doing providing on-going value to customers, our support team, product enhancements, and overall community Recognized…

Comparing PHP/symfony and Ruby on Rails

I’ve had the opportunity to develop SaaS products in both PHP/symfony and Ruby on Rails over the past year. Being very popular development frameworks, there have been numerous discussions comparing the two, along with anything else to make web apps. With first-hand experience, I wanted to offer my thoughts from a technical CEO perspective. Here are the pros of both frameworks: PHP/symfony PHP language…

More Patrick Lencioni – Three Signs of a Miserable Job

So, I’m still on the Patrick Lencioni kick reading as many of his books as I can. His most recent one, The Three Signs of a Miserable Job, does a great job articulating the human-side of successful managers. The three signs of a measurable job: Immeasurable – if nothing is measured, then nothing can be improved…

3 Tips for Building a Professional Sales Organization

Building a professional sales organization is one of the most important things an entrepreneur must do. Unfortunately, for me anyways, it is more difficult to build a sales organization than it is to build a product. Here are some tips I’ve learned over the years: Sales-ready lead – write down the definition of a sales-ready lead…

VC Dukies Blogging Away

Two guys I knew from Duke have popular VC blogs online: David Beisel – GenuineVC Mark Davis – GetVenture Duke isn’t normally thought of as a very entrepreneurial school but has lots of sharp people. Congrats to David and Mark for making their voices heard.

Thoughts on Patrick Lencioni’s “The Four Obsessions of an Extraordinary Executive”

I just finished reading “The Four Obsession of an Extraordinary Executive” by Patrick Lencioni and must say that I really enjoyed it, as I have with all his books. Without further adieu, here are the four obsessions: Build and maintain a cohesive leadership team Create organizational clarity Over-communicate organizational clarity Reinforce organizational clarity through human systems At…