Comments on: Company-wide Goals and Tracking http://davidcummings.org/2008/02/23/company-wide-goals-and-tracking/ One short post a day - @davidcummings on Twitter Fri, 18 May 2012 01:30:56 +0000 hourly 1 http://wordpress.com/ By: Thinking About Goals for 2011 « 10,000 Startup Hours – David Cummings http://davidcummings.org/2008/02/23/company-wide-goals-and-tracking/#comment-2424 Thu, 30 Dec 2010 03:45:56 +0000 http://davidcummings.wordpress.com/2008/02/23/company-wide-goals-and-tracking/#comment-2424 [...] Company-wide Goals and Tracking [...]

]]> By: Jonathan http://davidcummings.org/2008/02/23/company-wide-goals-and-tracking/#comment-120 Fri, 08 May 2009 01:42:07 +0000 http://davidcummings.wordpress.com/2008/02/23/company-wide-goals-and-tracking/#comment-120 From my point of view, you are describing KPIs, not goals/objectives. (http://alignment.wordpress.com/2008/10/05/target-vs-goal/)

In other words, you are describing how you keep score but not what you’re trying to achieve. For example, not all customers should be renewed (ex: not profitable) and promoting booked/recognized revenue instead of cash collection may cause DSO issues.

As far as connecting company, department, and individual objectives (or KPIs), I would recommend formal methods of alignment through cascading. (http://alignment.wordpress.com/2007/03/24/cascading-satisfaction/)

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