Include a Written Section during Interviews

One of the best techniques to employ during the interview process is that of a written portion. For us, we have a series of research questions that aren’t easily answered without effort. It helps us understand the candidates’ writing skills, resourcefulness, and attention to detail. In addition, being a SaaS company makes it easy for…

Recommended Leadership Books by Patrick Lencioni

Leadership and managing people is something that you really need to work at and consciously look for ways to improve. For any new managers, as well as seasoned managers, I recommend reading the following books by Patrick Lencioni in their entirety: The Five Dysfunctions of a Team The Three Signs of a Miserable Job The…

Thoughts on the Employee Hiring Process

We’ve been spending quite a bit of time lately doing interviews and hiring new people, as we’re experiencing significant growth in both of our product lines. Here are some quick thoughts: Come up with simple bullet points of the types of characteristics you look for in the person and include those in the actual job…

Quarterly Performance Reviews

I’m a big proponent of doing 360 degree performance reviews every quarter. Many companies do them annually or twice a year. I feel that is too infrequent and that you spend most of your time talking about the most recent quarter, at best. Another benefit of doing it quarterly is that compensation discussions aren’t tied…