Product Feature Request Pruning

In my experience the issue tracking / feature request system that you use as part of your product management strategy will quickly become bloated with lots of ideas from different constituents (employees, partners, customers, media, analysts, etc). It is important to be very opinionated with your product’s functionality and to fight hard to keep the…

Tips for a User’s Conference

We’re putting on our third annual User’s Conference tomorrow and have 123 registered attendees (sold out!). After having done it for a few years, we’ve come up with some recommendations for those who haven’t done one before: Charge 50% more than you think to cover costs as there are always expenses you didn’t anticipate (shuttle…

Commercial Real Estate Economic Nonsense

Our office lease ends in six months and we’re in the process of looking at lease options. We have an amazing office now (MTV’s old office) and would like to extend the lease for one year. The building won’t do it — they won’t do anything less than a two year extension. They claim that…

Y Combinator for Atlanta – Part 2

My previous post on a Y Combinator for Atlanta has generated a good bit of off-line interest. Here are the most common questions I’ve been asked: How would you choose the teams? Do you think there will be enough interest and applications? How will it differ from the original Y Combinator? What happens to the teams at the end…

Transitioning to a SaaS Business Model

Just under a year ago we started the process of overhauling our business in an effort to have 75% of our total revenue be recurring. It is very difficult to transition a traditional, enterprise software model to that of a SaaS type model. Our particular niche in the market was not suited to charging an…