User’s Conference Planning

We’re deep into the process of planing our annual user’s conference. I really underestimated the power and importance of user’s conferences before we put on our first one a few years ago. There’s something incredibly powerful about spending a day or two with customers, learning how different clients use your product, and talking about the…

Ecommerce Mystery Coupons

Last month there was a good bit of dialogue around the lack of innovation in the ecommerce world. Over half of the top 15 internet sites didn’t exist 10 years ago, yet only one of the top 15 ecommerce sites didn’t exist 10 years ago. There are lots of theories why but I’m not going…

Thinking About the Perfect Office

We’re a little over nine months out from finishing our current office lease. You see, historically, we’ve always done subleases, and we plan on continuing to do so. The big difference this time is that we plan on heavily customizing our space, unless an awesome creative space comes along, which isn’t likely in the financial…

Where do Entrepreneurs Hang Out

I was talking with Mike Landman, the incoming President of Entrepreneurs’ Organization (EO) Atlanta, earlier today about how to spread the word and recruit more members into EO. EO is the organization that entrepreneurs who’ve been in business for a few years, and have over a million dollars in revenue, wish they would have known about…

Entrepreneurs that Don’t Adapt

I love talking to entrepreneurs and hearing about progress, current challenges, and the vision for the business. Naturally, I have one or two ideas on their business, and know that many of my ideas are worth what they cost ($0). So what’s the challenge? The challenge is entrepreneurs that keep talking about their issues and…

Marketing in a Web World

I spent time today talking with the marketing team of a successful financial-related technology company in town. It was a good opportunity to dig into their online marketing strategy — something they are in the progress of moving from primarily off-line to almost all online. Here are the categories they broke things into: Buying leads…

Develop a Routine with Potential Investors

Say you’re thinking of raising money from investors (angels or VCs), when’s the best time to start the process? This is a trick question. The answer: when you don’t need the money. Hopefully you’ve heard this before, but investors like to invest when things are going so well that you don’t need the money. Why?…

Strong Startup Categories for Atlanta

After looking at the Atlanta Logos (atllogos.com) site, which lists hundreds of Atlanta startups in different stages, I realized we can do a better job of highlighting the categories, or markets, that Atlanta has a strong base. Historically, people tend to think of Atlanta as a strong market for B2B companies, Internet security (ISS), and…

Breaking Bread as a Team

For the first six years at my company we’d recognize birthdays, or a big customer win, by taking the whole office out to lunch to celebrate as a team. After a while, this became such a frequent occurrence that I decided to have catered lunches delivered to our office every Friday, 52 weeks a year.…

Soft Drinks and Software

Comparing soft drinks and software seems like a dead end road. For me, I like looking at analog analogies whereby something from the physical world is compared to something in the digital world in order to look for patterns or themes. The soft drink industry provides several examples that are relevant to the software industry:…