Defining a Great Corporate Culture

tape measure from Sweden.

Image via Wikipedia

Several times now I’ve said that a great corporate culture is the only sustainable competitive advantage. How do you define a great corporate culture? Here’s how we define and measure our culture to determine if we are doing a good job:

  • We measure ourselves against the core foundation of good work, good people, and good pay:
    Good work – fun, interesting, and challenging
    Good people – positive, self-starting, and supportive
    Good pay – well above average compensation with strong benefits
  • We have an anonymous quarterly survey sent to all employees asking if they agree or don’t agree that we meet the core foundation (last quarter we had 100% somewhat agree or agree and we typically have 92%+ agree) as well as asking the Ultimate Question (how likely are you to recommend this as a place to work to your friends)
  • We measure employee turnover and typically only have one or two employees leave per year
  • We require unanimous consent for any new hires (anyone in the hiring process can say ‘no’ and the candidate will not move to the next round)

Defining a great corporate culture is hard. We’ve set out our own standards and methodology and feel confident we have an awesome corporate culture.

3 thoughts on “Defining a Great Corporate Culture

  1. Jerome Pineau

    “typically only have one or two employees leave per year” – is that stat based on those who leave willingly or those who get pushed out? :)

    I think it’s iffy to base anything on employee surveys when clearly people will likely not answer honestly for fear of retribution – anonymous or not.

    Reply
  2. Pingback: Opportunistic Hiring All The Time in a Startup « 10,000 Startup Hours – David Cummings

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s