Benefits of Price Transparency

Earlier this week I was asked about my thoughts on publishing product prices and general price transparency. Whenever I visit a website, especially for a Software-as-a-Service (SaaS) product, one of the first things I do is go to the pricing page and try and understand how the company positions themselves in the market. Overall, I’m…

The Joy of Providing Great Experiences to Others

Last week I was walking down the hall at the Atlanta Tech Village and an excited entrepreneur I didn’t know came up to me and profusely thanked me for the impact the Village had had on his startup. Not knowing him, I introduced myself and thanked him for his kind words. This interaction got me…

The Impact Continuum

Recently a friend was sharing with me about a YPO University that he attended last year. One of his favorite talks at the event was on the subject of making an impact on the universe. The speaker shared a framework that he uses to help someone evaluate where they are on their journey. As a framework, it’s pretty straightforward with…

Crowded Markets Aren’t Actually Crowded

When you look around the Atlanta Tech Village, or any other group of startups, you’ll find that the startup ideas aren’t as revolutionary as you might expect. In fact, most of the ideas already have tons of competitors. So, why are the entrepreneurs playing the me-too game and battling it out in crowded markets? Markets aren’t what…

Goals and the Cadence of a Sale Per Day

One of the milestones I really like as an entrepreneur is signing an average of one new customer per day. A new customer every day means that the the business is starting to take off, there’s product/market fit, and the basis of a repeatable customer acquisition process is in place — all critical ingredients of a…