10 Years and 10 Lessons Learned

After yesterday’s post on the Top 3 Mistakes as a First-Year VC, it got me thinking of a similar topic across a longer period of time: 10 years and the top lesson learned each year. Every year brings new opportunities, and new challenges, with a number of lessons learned throughout. Here’s a lesson learned from each year,…

Top 3 Mistakes as a First-Year VC

Jason Lemkin, author of some the best Software-as-a-Service (SaaS) content online at SaaStr (also check out David Skok’s great For Entrepreneurs site), recently tweeted his top three mistakes as a first-year VC: My #1 mistake in 12 mos. as a VC: not investing in every founder I knew personally was great. No matter what they were building. —…

Economics of Customer Onboarding Programs

After talking about The Importance of a Customer Onboarding Program, it’s now time to talk about some of the economics of customer onboarding. Many Software-as-a-Service (SaaS) entrepreneurs don’t realize that customer onboarding costs have to be amortized over some period of time and that they affect the cost of goods sold (here’s a separate primer on…