Three Quick Questions After Hearing a Founder’s Story

Last week, I caught up with a very successful local entrepreneur. While I knew parts of his story, I hadn’t yet heard the origin of his idea. With enthusiasm, he shared the moment that sparked it all: a use case in the internet communications world that was becoming increasingly common but was incredibly cumbersome and tedious. That lightbulb moment led him to create a startup around a new human-centered process that eliminated friction and increased distribution, making the process super efficient.

This story isn’t about the specifics of his idea but the value it delivered to customers. Too often, entrepreneurs chase shiny new technology or ideas that are only marginally better than existing alternatives. When hearing a new idea, consider these key questions:

  1. Is this solution ten times better than the alternative? Many new products offer only a 10% improvement, which the market often ignores. True success comes when a product addresses a real need and is exponentially better.
  2. Can this only be achieved with new technology? Too often, entrepreneurs build products whose output could still be produced manually or outsourced to a junior employee or AI. The best innovations are those that are impossible without specialized software, enabling what was previously unachievable.
  3. What are the growth prospects for this market? The most promising markets may be small today but are growing rapidly. Look five to seven years ahead and assess whether the market will become large and significant.

I love hearing founders’ origin stories, and this one was exceptional. Entrepreneurs would benefit from reflecting on these three questions about product value, innovation, and market timing to guide their ventures toward success.

Comments

One response to “Three Quick Questions After Hearing a Founder’s Story”

  1. Greg Coonley Avatar

    With all due respect, your #1 take I strongly disagree with and it is a huge problem where founders focus way too much on product and this bad advice reinforces that.

    What is truly important is distribution/sales. I would prefer the product to have 5X less features but only focuses on solving the core customer problem and nothing else. Then focus on greatly reducing customer friction in the sales process compared to legacy companies.

    Older companies have product baggage. if you try to be 10X more than a product that is already loaded with extra features then you will have 10X more garbage features.

    #1 Should be minimum feature set to solve the problem IGNORE all the other competitors.

    #2 Is there a better GTM plan that is more efficient and profitable. Or does the competition have legacy distribution processes and is stuck. This is where I would focus on all the competition to see if there could be a disruptable distribution advantage

    #3 what is the lay of the land from a pricing perspective with the competition? Older legacy companies always engage in significant price creep. Can you quickly grow with 20% less pricing and an easy to understand pricing strategy. Be affordable but not cheap

    So in summary ignore all the competitors products and NEVER try to be a better product. But focus on their distribution strategies, pricing strategies. Also the legacy competition will probably have suffered from some Product/Market Fit Drift. So focus on only the problem the customers are looking to solve and then make it easy for them to find you and buy your product.

    First time founders focus on product. Second time founders focus on distribution. It is why second time founders are so much more successful.

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