The Buzz of Daily Check-ins

For 2009 we started a new strategy of daily check-ins from the bottom up every day in the office. This means that every department does a scrum-like daily check-in answering the following questions while standing in under 10 minutes:

  • What did you accomplish yesterday?
  • What are you going to do today?
  • Do you have any roadblocks?

Then, the department leader asks if there are any ideas for improvements as well as any heroes to recognize for outstanding work. We do this every single day! People that telecommute (we have a one day a week telecommute policy for everyone) dial in to a conference number.

This is a bottom up daily check-in as everyone does at least one and up to three of these in a row in the morning. It works as follows:

  • 9:30 – Managers with direct reports
  • 9:40 – Managers of managers
  • 9:50 – Leadership team

This way, any issues are immediately propagated across the organization and can be worked through by the leadership team within 20 minutes of finding it out.

There’s an awesome buzz of noise every morning when this takes place. I’m a big fan of it.

Recommended Leadership Books by Patrick Lencioni

Leadership and managing people is something that you really need to work at and consciously look for ways to improve. For any new managers, as well as seasoned managers, I recommend reading the following books by Patrick Lencioni in their entirety:

  • The Five Dysfunctions of a Team
  • The Three Signs of a Miserable Job
  • The Four Obsessions of an Extraordinary Executive
  • Silos, Politics, and Turf Wars
  • Death by Meeting
  • The Five Temptations of a CEO

Patrick Lencioni is, in my opinion, the leadership guru of the 21st century. Check out for these books.