Maintaining a High Standard of Excellence in a Coworking Space

One of the most common questions we get at the Atlanta Tech Village is regarding how we’re going to maintain a high standard of excellence among the tech companies, startups, investors, freelancers, and tech-related service providers. The main concerns are around corporate culture, work ethic, and general success of the ventures.

Here are a few ideas for maintaining a high standard of excellence in the coworking space and ATV overall:

  • Application process with in-person interview to assess core values fit (see the core values)
  • Monthly or quarterly peer review process where members evaluate other members as to how well they’re meeting the values and, potentially, people who aren’t meeting the values get voted off the island
  • Sell 90 day pre-paid memberships such that every 90 days there’s the option to renew the membership, or not renew if the core values aren’t being met

This is a really tough topic as we want to be inclusive while building the best place for tech companies and startups to grow and thrive. We have a ton to learn.

What else? What are some other ideas for maintaining a high standard of excellence in a coworking space and community center?

Comments

2 responses to “Maintaining a High Standard of Excellence in a Coworking Space”

  1. Kurt Nelson Avatar

    What is more important? Keeping the building full, or maintaining a high standard? Is there enough high standard demand to fill out your supply?

  2. Jeremy Porter (@jeremyporter) Avatar

    Maintaining the right balance in a co-working space is like trying to put together a winning team. The top picks will often disappoint, while the walk-ons sometimes surprise everyone and become the MVPs. I like the 90-day option best here, because it lets you A/B test new members and figure out what works, while giving both sides an ‘out’ at a pre-determined checkpoint.

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