Get Potential Customers to “No” as Quickly as Possible

Earlier today I was talking to an entrepreneur in the finding product/market fit stage of the startup adventure. He’s making progress collecting information but is still trying to understand if there’s a viable market. After hearing an update and sharing a few ideas, I recommended that he get to “no” with a bunch of potential customers as quickly as possible. The idea is that it’s often easier and faster to figure out if an idea isn’t viable, such that you can then move on. Too often, entrepreneurs take too long to kill an idea.

Here are a few labor-intensive ideas to get in front of a number of people to determine viability for an idea:

  • Make a methodical plan to reach a certain type of person (e.g. take the last 100 people featured in the local business journal and contact them via phone)
  • Find a list of award winners (e.g. the Inc. 5000) and contact at least 500 companies on the list
  • Reach out to 100+ people that you know and ask for a referral to someone that could be a potential customer or could point you in the right direction

Now, if this sounds like sales, it’s because it is sales. Most startup founders like building a product and don’t like selling. Whether it’s sales or customer discovery, the best thing to do is to get in front of as many people as possible, as quickly as possible.

What else? What are your thoughts on getting potential customers to “no” as quickly as possible?

Comments

3 responses to “Get Potential Customers to “No” as Quickly as Possible”

  1. Ian Avatar
    Ian

    This is the type of urgency I need to adopt.

    Last week, I pitched to a new VC fund in Atlanta. I have been the only person to visit the pitch page and I have been clicking refresh in Gmail for 7 days, awaiting a response.. I need to think outside the inbox. This pitch should be in front of every potential partner, mentor, angel, and VC in Atlanta. And since that’s the case, it needs a lot more work.

    Would you give it a review? http://iandoyle.info/pitch/
    I am taking it down at midnight.

    1. DanC Avatar

      Ian, your pitch is hard to read because of the design, so I’m not sure I understood it. Also I’d call that a landing page where you can send people for information and sign-up options to help build your customer base. I’m no expert but would be happy to talk through how to use language and design to clearly convey your ideas. You code in Javascript? I could use you in my projects! email me if you’re interested!
      Regards
      Dan

      1. Ian Avatar
        Ian

        That would be great, I am drafting an email now.

        Thanks for the connection David!

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