Category: Entrepreneurship

  • Favorite Three Entrepreneurship Blogs

    There are three entrepreneurship blogs that I most look forward to reading new posts when I see them highlighted in my Google Reader. Here are my favorites:

    What are some other entrepreneurship blogs that you like?

  • Annual User’s Conference

    We’re doing our last minute preparations for a User’s Conference that starts a week from Monday at the Georgia Tech Conference Center. User’s Conferences are one of the most fun things we do each year because it is a chance for us to meet face-to-face with over 100 customers. Due to our inside sales model, most employees never meet clients in person, but have spent many hours helping them as part of services, support, engineering, marketing, etc.

    Our annual User’s Conference, now in its fourth year, also turns out to be a big morale boost each year. Once the conference finishes, everyone is so excited and jazzed up because there’s nothing like talking to a customer in person and hearing how much they like your product and company. It really is an amazing feeling.

    I highly recommend putting on an annual User’s Conference if your company can justify it financially.

  • Questions to Ask an Entrepreneur

    Charlie Goetz, a professor of entrepreneurship at Emory, had me over again yesterday to talk to a different MBA class he’s teaching this semester. Before class started, we had a great conversation about what questions we should ask a concept stage entrepreneur to get a feel for where he/she is in their thinking. We came up with some simple ones:

    • What problem are you trying to solve?
    • How are you different?
    • How many prospects have you talked to about it?
    • How far along are you with the concept?
    • Where do you need the most help?

    I’d encourage all entrepreneurs with a concept to answer these questions as part of reaching out to others for advice.

  • Start-up Lessons and Pitching a VC

    Continuing my recent meme of linking to high quality posts on other sites, I wanted to link to Mark Suster of GRP Ventures and his recent series on the site Both Sides of the Table. Mark has unique experience as both an entrepreneur and a VC, and has great war stories to tell. I recommend taking a look at the following:

    I hope you find these resources useful.

  • Advice for Aspiring Web Entrepreneurs

    On Tuesday of this week I met with an aspiring web entrepreneur who sought input on what he should do to better his skills. In addition to the five habits of a successful entrepreneur advice, I offered up the following items to be a habit as well:

    • Pick 50 blogs related to technology, web development, web marketing, venture capital, and entrepreneurship and spend one hour per day skimming them
    • Learn HTML and CSS and spend two hours per week using them
    • Make a blog with your personal name as the domain name and write one post per day

    Doing these tasks on a regular basis isn’t the easiest thing to do, but making it a habit and sticking to it can make the difference between success and failure.

  • Five Habits of a Successful Entrepreneur

    Whenever people ask me the blanket question “What advice do you have for entrepreneurs?” I always hem and haw making up an answer on the spot. I spent a few minutes today thinking about the advice I’d tell myself if I knew what I know now when I started my company nine years ago. Here are the five habits of a successful first-time entrepreneur:

    1. Read one of the Personal MBA books every other week until you’ve finished all of them, and then never stop reading a highly recommended book every other week
    2. Have lunch with an entrepreneur you don’t know well every week and prepare a casual list of questions that you’d like to know his/her thoughts on
    3. Join an EO-like organization immediately for peer-to-peer accountability groups and get actively involved on the board in a leadership role
    4. Improve at least one thing in your business every week and don’t be afraid to try improvements that will fail
    5. Actively re-evaluate your company corporate culture on a monthly basis and continually make it better knowing that your corporate culture is the most sacred thing you’ll spend time on as an entrepreneur

    As you can see, success, in my opinion, comes from doing simple, but time intensive activities on a consistent basis. Notice that I didn’t say spend 100 hours per week on the business, develop a comprehensive business plan, or raise money from VCs. If you do the things outlined above, and apply your insights to your business, you will be successful.

  • Doug Tatum: No Man’s Land

    Doug Tatum, author of the book No Man’s Land, was the guest speaker yesterday at an intimate EO event in Norcross where he talked about his recent research and book. This No Man’s Land is unrelated to my No Man’s Land post from two days ago and is a complete title coincidence. Doug did a great job at outlining his experience building a company from scratch to 1,000+ employees and revealed some of the insights he learned about entrepreneurial companies. The firm he built was an outsourced CFO firm for fast-growing businesses, so his experience makes him uniquely qualified to be an expert on the subject.

    I have not had the chance to read the book but Doug went through a PowerPoint presentation that hit on the major points. The idea behind No Man’s Land is that when a company reaches 20 employees, it has outgrown being completely dependent on the founder(s), and has entered a period where it isn’t big enough to have scale, which is typically at 100 – 150 employees. This transition period from 20 to 100 employees is the most difficult, with many companies never making through it.

    A big theme in the book is how companies outgrow the four Ms:

    • Market
    • Management
    • Model
    • Money

    Doug did a great job presenting thoughtful evidence along with interesting anecdotes. I’ll leave it to you to read the book and learn more.

  • Employease: A SaaS Pioneer

    Yesterday afternoon I had the opportunity  to spend a few minutes with John Alberg and Michael Seckler, two of the co-founders of Employease. Employease, for those who grew up as part of the web-from-day-one generation, was the poster child for delivering enterprise applications over the web. What we now know as software-as-a-service has gone through several naming cycles, with application service provider (ASP) being one of the most well known during the dot com bubble.

    Employease was sold to ADP for $160 million several years ago and John and Mike are now working on their second venture called Euclidean Technologies — a hedge fund that uses advanced machine learning to do value investing in the public markets. John gave me an interesting account of just how difficult it was to do SaaS fourteen years. Here are some of the takeaways from the conversation:

    • Scripting languages like PHP didn’t even exist and their product was originally written in C and server-side JavaScript on the Netscape web server product
    • Load balancers weren’t available and had to be written from scratch
    • Internet access was spotty and would periodically go out for no reason, causing serious consternation from their customers
    • They made a big gamble, which paid off, in porting all their code to server-side Java
    • Being close to the client (a.k.a. customer-driven development) was their unique differentiator, and helped them win in the marketplace

    It was great fun listening to stories of the early days of the web, and I appreciate John and Mike sharing them with me.

  • Marketplace No Man’s Land

    I had one of my weekly entrepreneur lunches yesterday with a gentleman who took his first technology company public in 1995 and is currently in the process of building his second company, while remaining chairman of his original venture. We had a great conversation about our respective businesses and current challenges.

    One of the comments he made stood out to me — he was battling being in a marketplace no man’s land. The idea is that they are still struggling to find their place in a new market that is rapidly evolving. After we left, I spent a few minutes thinking about how to determine if a company is in marketplace no man’s land. Here’s what I came up with, based on my experience:

    • The length of the sales cycle for your goods or services fluctuates wildly on a regular basis (e.g. one deal takes a week while the next one takes six months)
    • The positioning of your product in the market is hard to articulate
    • The last three sales have been to very different companies, and it is tough to find overlapping need
    • The leads being generated aren’t consistent or predictable

    Part of what I’ve described can come from an immature market while part can come from the difficulty of finding a place in an existing market. Positioning is a critical part of success and comes with significant trial and error. If you find your product in marketplace no mans land, I would suggest spending more time talking with customers and letting them guide you. Customer input is invaluable.

  • Entrepreneur Lunches

    One of the best pieces of advice I like to pass on to other entrepreneurs is to reach out and schedule at least one lunch per week, preferably more, with other entrepreneurs you would like to get to know better (or meet for the first time). Looking at my calendar for this week, I have two such meals already in place. My mind is already thinking of questions to ask, similarities or differences in our businesses, and any advice or referrals I might be able to earn.

    Entrepreneurs love talking to other entrepreneurs.

    Groups like the Entrepreneurs’ Organization are so successful because they provide a platform for entrepreneurs to interact and participate in peer-to-peer forums. The new ATDC is working on similar initiatives to foster community and enhance the likelihood of success for Georgia-based technology companies. This Wednesday, I’m attending the first, very informal Atlanta Startup Entrepreneurs (ATLSE.com) meetup lunch for entrepreneurs that want to help mentor or be mentored. Please join us if you can.

    My advice for entrepreneurs: visit with other like-minded individuals in your community, and you’ll quickly appreciate the value of experience sharing.