Monthly and Quarterly Meetings

Following up on my previous post about our weekly meeting rhythm, I wanted to make sure and capture what we do for our monthly and quarterly meetings. I’m a big fan of Patrick Lencioni’s book Death by Meeting, so we’ve implemented a schedule that is a hybrid of Lencioni’s recommendation combined with our own adaptations.…

TechDrawl Awesomeness

I wanted to talk briefly about one of the greatest additions to the Southeast technology community in the past two years: TechDrawl.com. From their site: TechDrawl is a blog showcasing emerging technology and new media businesses fresh from the South.  Our mission is to bring to the national stage the newest and most promising privately…

Entrepreneurial Books on Tap

I’m a junkie when it comes to buying and reading (sometimes partially) entrepreneur books. Part of it comes from me enjoying the process of studying topics on my own before reaching out to others for advice, and part comes from learning new ideas that might be applicable in my company. Here’s a list of the…

Five Habits of a Successful Entrepreneur

Whenever people ask me the blanket question “What advice do you have for entrepreneurs?” I always hem and haw making up an answer on the spot. I spent a few minutes today thinking about the advice I’d tell myself if I knew what I know now when I started my company nine years ago. Here…

Doug Tatum: No Man’s Land

Doug Tatum, author of the book No Man’s Land, was the guest speaker yesterday at an intimate EO event in Norcross where he talked about his recent research and book. This No Man’s Land is unrelated to my No Man’s Land post from two days ago and is a complete title coincidence. Doug did a…

Employease: A SaaS Pioneer

Yesterday afternoon I had the opportunity  to spend a few minutes with John Alberg and Michael Seckler, two of the co-founders of Employease. Employease, for those who grew up as part of the web-from-day-one generation, was the poster child for delivering enterprise applications over the web. What we now know as software-as-a-service has gone through…

Marketplace No Man’s Land

I had one of my weekly entrepreneur lunches yesterday with a gentleman who took his first technology company public in 1995 and is currently in the process of building his second company, while remaining chairman of his original venture. We had a great conversation about our respective businesses and current challenges. One of the comments…

Weekly Meeting Rhythm

We recently updated our weekly meeting rhythm by moving our weekly leadership tacticals from Fridays at 2pm to Mondays at 10:15am. After doing Friday afternoon tacticals for several years, we decided that Monday morning made more sense in conjunction with our KPI dashboards. Now, we start the week with our daily check-ins and then go…

Entrepreneur Lunches

One of the best pieces of advice I like to pass on to other entrepreneurs is to reach out and schedule at least one lunch per week, preferably more, with other entrepreneurs you would like to get to know better (or meet for the first time). Looking at my calendar for this week, I have…

Churn with SaaS Products

One of the most important, and least talked about, challenges for SaaS products is churn, or customers leaving. There’s so much focus on selling new accounts, and providing a compelling product, that companies often don’t spend enough time addressing ways to increase their client retention rate. While we’re always striving to get better at what…