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  • Should Angel Investors Buy Common or Preferred Stock?

    One of the standard debates between angel investors and entrepreneurs is whether or not angel investments should be for common stock or preferred stock. Common stock is the same stock the founders have and usually doesn’t have any special rights. Preferred stock is senior to the common stock where in the event of a sale of the business, the preferred equity holders get paid at least their money back before the common shareholders. Unfortunately, this really only matters when the business sells for less than the post-money valuation when the capital was raised (downside protection).

    Here are a few thoughts on angel investors buying common or preferred stock:

    • Preferred stock, in the form of 1x non-participating preferred, the most standard type, really is for protecting the downside of a deal so that in a less-than-ideal exit there’s a better chance the investors at least get their money back
    • Preferred stock also has anti-dilution rules associated with it so that some level of protection is in place in the event more stock is issued later (e.g. for fundraising or more employee stock options), which again is protecting against the negative
    • Angel investors that have been successful, through luck or skill, will often say that protecting the downside doesn’t do much since all the success is through the huge winners, not the small losers (e.g. when a startup does great, everyone wins and it makes up for other losses)
    • Convertible debt often converts into equity once a certain amount has been raised, and this is usually for preferred stock

    Personally, I’ve invested in both common and preferred stock as an angel investor but I believe preferred stock is the way to go for angels. Providing extremely risky seed stage capital warrants getting paid back first in the event of a sale where the startup wasn’t successful. By at least getting some capital back, angels are slightly more likely to invest in future deals and continue to put capital to work. With the fact that most startups fail, returning some money keeps capital in circulation helping the greater good.

    What else? What are your thoughts on angel investors buying common or preferred stock?

  • Beware of Unnatural Acts Leading to Startup Team Burnout

    Recently I was meeting with an executive from a startup talking about lessons learned. She recounted the story of a startup she joined that was doing was well and kept raising more and more money. After a substantial series D round, the bar was set so high for revenue growth by the investors that the executive team knew it wasn’t attainable. Against the odds, the startup was able to deliver and meet the expectations for a short period of time.

    There was one major problem.

    She described their meeting revenue growth targets as requiring “unnatural acts” meaning the team was working 80 hours per week and rapidly approaching burnout. It wasn’t sustainable. Unfortunately, the entrepreneur had promised the investors they could achieve certain results. After two quarters of hitting the numbers, the wheels fell off. The startup’s growth slowed considerably, the market shifted, most of the executive team left, including the entrepreneur, and the venture-back startup is in zombie mode now.

    Beware of unnatural acts leading to startup team burnout as it isn’t sustainable.

    What else? What are your thoughts on unnatural acts resulting in burnout?

  • Looking at the 3-5x Return in 3-5 Years

    A month ago I wrote a post titled Growth Stage VC with 3-5x Money in 3-5 Years about the idea that once startups are in the millions of dollars of revenue stage, the venture investment criteria changes. Instead of VCs talking about getting 8-10x their money back in 5-7 years for the early stage, the growth stage investors still have aggressive return goals, but are more modest compared to riskier scenarios.

    A 3-5x return in 3-5 years seems simple and memorable enough but often it’s hard to visualize what that actually means in practice. Here are a couple scenarios:

    • Business has $5MM in trailing twelve months revenue
      Valued at 3x revenue for a pre-money valuation of $15MM
      Investor puts in $5MM for a post-money valuation of $20MM and owns 25% of the business
      Assume no other dilution or capital raised
      To get a 3x return, the business needs to sell for $60MM and be at $20MM in revenue (going from $5MM to $20MM of revenue is very difficult)
    • Business has $20MM in trailing twelve months revenue
      Valued at 3x revenue for a pre-money valuation of $60MM
      Investors puts in $15MM for a post-money valuation of $75MM and owns 20% of the business
      Assume no other dilution or capital raised
      To get a 3x return, the business needs to sell for $225MM (very few exits at $100MM+) and be at $75MM in revenue

    From these two slightly different scenarios, and a number of simple assumptions, you can see that one takeaway is that if taking the outside money helps get you to a revenue size equal or larger than the post-money valuation in 3-5 years, you’ll be in the money. The next time an entrepreneur with a growth stage business mentions raising money, ask them what pre-money valuation they are expecting and ask them how quickly they can get their revenue to the size of the contemplated post-money valuation.

    What else? What are your thoughts on the numbers for 3-5x return in 3-5 years?

  • Startup Valuations Outside the Money Centers

    Last week I was in San Francisco at the Dreamforce conference and I had the opportunity to catch up with several awesome entrepreneurs that I’ve known for a few years. It’s always fun to hear stories first-hand to see if they corroborate what’s being said in the news, especially with regards to acqui-hires, valuations, and fundraising. By all accounts it appears that things are frothy and that there’s a localized bubble around technology in that market. Valuations that have continued to be exceptionally high for Y Combinator companies, even after PG warned they would correct 12 months ago, but haven’t done so to date.

    As for other geographic markets, I’ve seen several angel deals for different parts of the country in the past few months. Here are approximate pre-money valuations outside the money centers of California and New York:

    • Idea with no prototype: $500,000 – $1,000,000
    • Working prototype: $1,000,000 – $2,000,000
    • Successful entrepreneur: add $500,000 – $1,000,000 on top of standard valuations
    • Accelerator program graduate: add $500,000 – $1,000,000 on top of standard valuations

    As you can see, these valuations are pretty generic and not based on revenue, profitability, or other factors since most things don’t exist at this idea or prototype stage. In the end, it’s likely to be a $1MM – $3MM pre-money valuation for pre-revenue technology deals outside the money centers.

    What else? What are your thoughts on these startup valuations outside the money centers?

  • Quick Method to Decide on Co-Founder Equity Splits

    One question I really like to ask idea stage entrepreneurs is how they’ve split up their equity. Now, for a startup with traction, investors, etc that question can be like asking how much money someone makes, so take it lightly. For two entrepreneurs that are just getting started on their idea, it’s usually no big deal. Almost always the answer to that question is that the equity has been split evenly among the founders.

    Joel Spolsky, who’s famous in the startup world, argues that equity should be split 50/50. When entrepreneurs ask for advice on splitting equity, I take the 50/50 split approach and add slightly more nuance to it as follows:

    • Start with a 50/50 equity split (rarely should there be three or more co-founders)
    • Add an employee stock option pool of 10% of the equity (so now the founders each have 45%)
    • Come up with an arbitrary valuation for the business, say $500,000, and use that to determine contribution values like:
      – Salary differences where one person needs $50k/year to live off of and the other person needs $30k/year, then that $20k delta for year one would count towards more equity at the valuation
      – Money invested in the business by each founder would take place at that valuation

    In the end, the founders, outside the stock option pool, might have a 60/40 split, which is a better representation of monetary contribution and extraction from the company.

    What else? What are your thoughts on this quick method to decide on co-founder equity splits?

  • The Rise of Enterprise Software Purchased Bottom-up

    Chris Dixon, one of the best startup bloggers out there, has a new post up today titled The Rise of Enterprise Marketing. In the post, Chris argues that a serious trend with enterprise (business) Software-as-a-Service (SaaS) is that of front-line managers and employees buying software in a bottom-up manner as opposed to the historical top-down manner. Some successful SaaS companies, including Yammer, which just sold to Microsoft for $1.2 billion, use a freemium model where the sales people only call on people already using the free edition — no more cold calls.

    Another key point is that instead of sales people leading the charge to the CIO or department heads, marketing is leading the charge reaching out to the end users. With the end users on board, they either buy directly in a low friction fashion (e.g. a credit card) or if enough people get involved they make a traditional enterprise type sale. The sales cycle and cost of customer acquisition is a magnitude lower in this model compared to the traditional model.

    As for the title of the post, “The Rise of Enterprise Marketing” isn’t the clearest headline to describe the content. Enterprise marketing has been around since the beginning of business software. This is really enterprise marketing targeted at the end user so that the corporate software can be purchased in a bottom-up manner. Regardless, this is a major trend deserving of serious attention.

    What else? What are your thoughts on the rise of enterprise software purchased bottom-up?

  • A Startup is a Scalable Growth-Focused Company

    Paul Graham’s most recent essay this week, titled Startup = Growth, argues that startups are companies designed to grow with a scalable business model. The idea is that a startup is different from most businesses, like a barber shop, in that they are high growth-oriented from the beginning. So, a startup can be in the early low/no growth phase as well as the rapid growth phase that eventually levels off, resulting in a regular, large business, if the startup is successful.

    Another prominent startup author, Steve Blank, argues that a startup is an organization formed to search for a repeatable and scalable business model. The idea is that once the new entity figures out product/market fit and starts building a business, the organization is now a company and no longer a startup. Now, these are fundamentally different: one says that startups are high growth-oriented companies from the beginning through rapid growth stage and the other says that startups are temporary businesses at the earliest stage.

    My personal belief is that startups are of the Paul Graham definition (and a superset of the Steve Blank definition). Here’s how I view a startup:

    • Large, scalable business potential that isn’t predicated on any one person (most businesses are replicative of an existing model instead of innovative with a new model)
    • Significant amounts of change and uncertainty on a weekly or monthly basis (companies like a healthcare provider have change and uncertainty, but it doesn’t manifest itself in such a short time frame)
    • Top line annual revenue growth of 30% or more once a modest level of product/market fit has been achieved

    To me, startups are about scale and growth with the later being the most important, as Paul Graham clearly articulates.

    What else? What are your thoughts on a startup being a scalable growth-focused company?

  • Salesforce.com’s Stock is Priced for Perfection

    At Salesforce.com’s Dreamforce conference this past week there were a number of hot topics like cloud computing, social media marketing management (a.k.a. the marketing cloud), and big data. One item I heard discussed on the show floor was Salesforce.com’s meteoric stock price and market cap. When I asked further about the stock price to one attendee, he described it as “being priced for perfection.” Having not heard that phrase before, I asked what it meant. Simply put, it means that the price is so high that there’s no room for error and Salesforce.com must keep exceeding analyst’s expectations. If Salesforce.com misses analyst’s growth, revenue, and earnings expectations in a quarter, expect a large correction in stock price.

    Here are some of the numbers for Salesforce.com now, as of September 22, 2012, from Google Finance for NYSE:CRM:

    • Market cap: $21.57 billion
    • Stock price: 155.20
    • Cash on hand: $1 billion
    • Total current assets: $1.85 billion
    • Total debt: $508 million
    • Last quarter’s revenue: $731 million
    • Run rate based on last quarter’s revenue: $2.92 billion
    • Enterprise value: ~$21.07 billion
    • Revenue run rate multiple: ~7x

    A revenue run rate top line multiple of 7x is incredible for any company, but especially so with a company that has 8,765 employees. Salesforce.com’s stock is priced for perfection and I hope they continue to exceed expectations.

    What else? What are your thoughts on Salesforce.com and their stock being priced for perfection?

  • Odds of Raising Venture Money and Selling for $100M+

    Bob Dorf, co-author of Startup Owner’s Manual, has a post on Steve Blank’s blog titled Why Too Many Startups (er) Suck where he cites a stat that between .2% and 2% of all venture-backed startups ever sell for more than $100 million. Think about that for a minute: with 1,000 venture-backed startups, somewhere in the 2-20 range reach a nine-figure exit.

    Let’s take the math further. Suppose, for simple analysis purposes, that only venture-backed companies sell for at least $100M+ (not true but it’s even more rare for a bootstrapped company to sell for $100M+ compared to a venture-backed company).What percentage of companies actually raise venture capital? According to a piece on Quora, .6% of companies raise venture capital.

    Taking all companies that are created, all companies that raise at least one round of venture capital, and all companies that sell for $100M+, you get between .0012 and .00012. That is, one in 10,000 – 100,000 companies will raise venture capital and sell for $100M+.

    The next time someone offers raising venture capital as a way to get a slice of a watermelon instead of owning a grape, ask them how many watermelons are grown each year.

    What else? What are your thoughts on the odds of raising venture money and selling for $100M+?

  • Free Doesn’t Help if the Market Isn’t Ready

    Recently I was talking to an entrepreneur who’s working on a new open source product for a small but fast growing market. After talking about it with him for 10 minutes, and learning more about the opportunity, I told him that I thought he was much too early. Free doesn’t help if the market isn’t ready.

    For our company Pardot, we could give away our software for free and we wouldn’t materially increase the number of active, successful clients. The challenge with our market, and the market this entrepreneur is going after, is that there’s a) a significant lack of market awareness and b) a significant lack of product understanding. The two are related in that the more people use a new technology the more awareness there is of it and a positive adoption cycle continues until it’s mainstream.

    Because so few people have used our type of technology, we spend thousands of dollars per customer making sure they’re successful and manually helping them out. 5-7 years from now enough people will have used our type of technology such that a lower cost entrant in our market will be successful by offering a simpler interface with only the most important features and they’ll be able to sign up companies that already have experience, and thus don’t need a comprehensive on-boarding experience.

    Free or open source works for an educated market. When the market isn’t ready, these types of distribution models don’t work as well as traditional models.

    What else? What are your thoughts on free or open source products in a market that isn’t ready?