SaaS Magic Number

The term “magic number” in the Software-as-a-Service (SaaS) world has come up several times over the past month in casual conversations. Early last year, the term was popularized on Will Price’s blog via a guest post from Lars Leckie titled Magic Number for SaaS Companies. Generally, the magic number is a reflection of how efficiently a company is growing their recurring revenue relative to sales and marketing expenses.

To calculate your magic number, take the difference in quarterly recurring revenue between your last quarter and the one before, multiple that by four, and then divide everything by all the sales and marketing costs of the  quarter before last.

Magic Number = (((Last Quarter Recurring Revenue) – (Quarter-Before-Last Recurring Revenue)) * 4) / (Quarter-Before-Last Sales and Marketing Expense)

The general idea is that if the magic number is greater than one, more should be invested in sales and marketing. If the magic number is less than .7, additional energy should be invested in making customer acquisition more cost effective.

I’d recommending reading the original article and evaluating the equivalent magic number for your company.

Comments

8 responses to “SaaS Magic Number”

  1. Peter Vulka Avatar
    Peter Vulka

    The equation should be in a form:

    X = (A – B)*4/C

    and yours is in a form:

    X = (A – B*4)/C

    A typing mistake I guess.

  2. davidcummings Avatar
    davidcummings

    Thanks Peter for catching that. I went ahead and fixed it.

  3. […] rate is a common one as is growth efficiency in the form of the SaaS Magic Number, although I like that growth efficiency is much easier to understand than the ratio of sales and […]

  4. […] (no churn), yet $44,000 was spent on customer acquisition, resulting in a business with a poor magic number. Only, assuming this was early in the life of the product, say within the first 12 months, […]

  5. […] SaaS Magic Number – The ratio of last quarter’s new recurring revenue relative to the previous quarter’s sales and marketing expense should be less than one (if < 1, then spend more on sales and marketing, otherwise if > 1, then figure out how to make sales and marketing more efficient) […]

  6. […] the cost of customer acquisition is less than or equal to first year’s revenue (see the SaaS Magic Number) it portends that the layering of recurring revenue will ensure revenue growth is greater than […]

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